Coinbase Cuts Unnecessary Account Freezes by 82% with AI Boost

- Unnecessary account restrictions cut by 82%, per CEO Brian Armstrong. - Machine learning and infrastructure advancements cited as key drivers. 2025-06-06 On June 6, 2025, CoinDesk reported that Coinbase CEO Brian Armstrong announced an 82% reduction in unnecessary account restrictions. He attributed this success to AI advancements, which Coinbase achieved through significant investments in improving its machine learning models and infrastructure. Dor Levi, a key member of Coinbase's product team who had joined nine weeks before this announcement, led the initiative to address these account restriction issues. Levi explained that enhancing the precision and recall of their models primarily drove this progress, thereby leading to fewer unnecessary freezes. Moreover, both Armstrong and Levi emphasized that account freezing has been a significant and long-standing problem for users. Additionally, Coinbase is integrating processes such as source-of-funds verification and enhanced Know Your Customer (KYC) validation directly into the app. These integrations are designed to enable more efficient issue resolution through self-service flows. However, despite the 82% reduction in account restrictions, Armstrong and Levi acknowledged that more work remains, and Coinbase will implement further improvements. Consequently, Armstrong urged users still experiencing unnecessary restrictions, not due to legal or sanction reasons, to contact Coinbase Support. The company will also continue to enforce account restrictions mandated by court orders and sanctions to remain compliant with the law. 2025-06-07 Meanwhile, according to CoinMarketCap, as of June 7, 2025, 12:00 UTC, Bitcoin (BTC) trades at $32,500, and its 24-hour trading volume increased by 1.5%.